Returns & Exchanges

At Genion Space, we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items in their original condition. Whether a piece doesn't fit your aesthetic or you've simply changed your mind, our streamlined process ensures a stress-free resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your Genion Space account and select the order you wish to return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Place the item back in its original packaging with all protective inserts to ensure the product remains undamaged during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.